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User Guide
nbadOnline
   Introduction
   Accounts
   Tranfers
   Payments
   Remittance
   Request
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   Customise
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NBAD ONLINE - USER GUIDE
 
Welcome to nbadOnline. NBAD is proud to present you with revolutionary financial management at your fingertips, just a click away. Now you can bank with us 24 hours a day, from any desktop / laptop (with internet connection), anywhere in the world. If you have current/call or savings account, you are eligible to apply for nbadOnline Internet banking. We have listed below a summary of the functions available through nbadOnline. May we suggest that you read the following information once thoroughly before you start accessing nbadOnline. If you have any questions about the service, please consult this user guide again or call us toll free: 800 2211 (8:00 a.m. to 11:00 p.m., Saturday to Thursday and on public holidays from 8.00 a.m. to 2:45 p.m.). If you need any assistance outside these hours, please send us an e-mail to nbadOnline@nbad.com detailing your name and telephone numbers. Go ahead and experience the thrill of online banking today

1. Account Inquiries
  • View your account details and balances
  • Search for your transactions
  • Obtain a Mini Statement (last 6 transactions)
  • Download search results of your transactions into Microsoft excel, Quicken and Microsoft Money for easy reconciliation

  • 2. Transfers
  • Multi currency fund transfers between your accounts (except to and from any fixed deposits or loan accounts).

  • 3. Payments
  • You may pay any of your suppliers, creditors, Utilitiy Companies, Credit Card bills or anyone having an account with NBAD, instantly.

  • 4. Remittance (e-transfers)
  • Pay anyone virtually anywhere in the world. Give us the details of the person or company you wish to send money to, and we will do the rest.

  • 5. Requests
  • Order your Cheque book online
  • Report lost / stolen cards *
  • Apply for new facilities *
  • * These service will be available soon

    6. Mail Secure electronic mail to and from the bank. You may send us your inquiries, information or instructions to:

  • Change your personal details
  • Add, delete or disable your nbadOnline access
  • Inform us about any problem you face using the nbadOnline service
  • Link / De-link your accounts to your nbadOnline access
  • 7. Customise Here you can give all your accounts a personalised name for easy identification. These names will be reflected throughout nbadOnline and you may change them as often as you wish. You may also select your primary account, change your e-mail address and password or track your nbadOnline activities.

    8. Calculator Fixed deposits and loan calculator to help you calculate instalment amount, deposit maturity amount and other relevant information.

    To access nbadOnline

    1 - Connect to the Internet.
    2 - Open your browser (Netscape Navigator or Internet Explorer.)
    3 - Enter the address “http://www.nbad.com” in the address box of your browser.
    4 - Click on "Personal Banking" below the "nbadOnline sign in logo".
    5 - Enter your User ID and Password and click on "Login".
    6 - User logging in for the first time, please note that your password is case sensitive and has to be entered exactly as printed on password slip using capital and small alphabets.
    7 - The Welcome screen will appear.
    8 - To navigate between various nbadOnline screens and functions, please use the buttons provided within nbadOnline for this purpose at the left and bottom of the screen. (E.g. ´Next´,´Back´ etc.) Once you are logged in to nbadOnline and until you logoff, please do not click on the browser ‘back’ or ‘forward’ buttons. If the screen is left idle for 10 minutes without any activity, your nbadOnline session will terminate automatically for security reasons and you will be required to sign-in again.


      
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